MTN Group has appointed Mitwa Ng’ambi as its group chief people and culture officer, part of a three-way leadership change that also installs new chief executives in Côte d’Ivoire and Zambia.
The telecoms group announced the moves on 2 June 2026, all effective no later than 1 September 2026.
A long-serving HR chief retires
Ng’ambi, currently chief executive of MTN Côte d’Ivoire, succeeds Paul Norman, who is retiring after nearly three decades at the company. She has led MTN operations across several markets, including Cameroon and Rwanda, and previously held roles at Airtel Tigo Ghana and Tigo Senegal.
Mitwa will lead MTN’s people and culture agenda at a pivotal time in our Ambition 2030 journey,” said Ralph Mupita, MTN Group president and chief executive. “She will take the reins from Paul, who will retire after a stellar career at MTN and having made a significant contribution to the business over almost three decades.
Mupita was pointing to the group strategy MTN unveiled alongside its 2025 results.
New CEOs for Côte d’Ivoire and Zambia
Abbad Reda, currently the chief executive of MTN Zambia, will lead MTN Côte d’Ivoire. He has held senior roles at MTN in Afghanistan, Liberia and Ghana.
Larry Annetts, a 29-year MTN veteran who has served as chief marketing and chief commercial officer, becomes chief executive of MTN Zambia. He has also worked at MTN South Africa and MTN Nigeria.
The reshuffle follows other recent senior changes at the group, including the appointment of Lwazi Bam as group chief risk officer. MTN, Africa’s largest mobile operator by subscribers, has been reshaping its leadership as it pushes fintech and data services across its markets.
The appointments take effect on 1 September 2026.
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