Event name: Telecoms in Africa – Customer Loyalty & Retention

Venue: Johannesburg, South Africa

Date: September 9-10, 2009

Type of event: Conference

Description: The conference will address the need for Telecom operators to offer best practices in minimizing churn and developing effective loyalty strategies. Leveraging prepaid customer base as well as best segmentation strategies will be discussed and clarified on practical case studies.

Cost: Varies

Event homepage: http://www.jacobfleming.com/conferences/telecom/TelCRMAfrica