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Telecoms in Africa – Customer Loyalty & Retention

Oluniyi D. Ajao

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Event name: Telecoms in Africa – Customer Loyalty & Retention Venue: Johannesburg, South Africa Date: September 9-10, 2009 Type of event: Conference Description: The conference will address the need for Telecom operators to offer best practices in minimizing churn and developing effective loyalty strategies. Leveraging prepaid customer base as well as best segmentation strategies will be discussed and clarified on practical case studies. Cost: Varies Event homepage: http://www.jacobfleming.com/conferences/telecom/TelCRMAfrica
Telecoms in Africa – Customer Loyalty & Retention
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With an ever-growing number of players on the African market, it is easy for users to switch from one operator to another. Most customers own SIM cards of different operators to get the best benefits of all the operators’ offerings. To be successful in building loyalty, operators need to focus clearly and critically on learning more about their customers and their needs.

Event Type: Event

Event Attendance Mode: OfflineEventAttendanceMode

Event Status: EventCompleted

Start Date: 2009-05-16 16:30

End Date: 2009-05-16 16:30

Availability Starts: 2009-05-16T16:30:22

Oluniyi D. Ajao Avatar
Oluniyi D. Ajao
Oluniyi D. Ajao is an Internet Entrepreneur and Tech Enthusiast. Follow him on X (fka Twitter) @niyyie for more tech updates.

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