Critical digital infrastructure provider Vertiv (NYSE: VRT) has launched an AI-powered predictive maintenance service designed to help data centres and AI factories detect equipment issues before they disrupt operations.
The new service, called Vertiv Next Predict, combines machine learning algorithms with the company’s global field expertise to shift maintenance from reactive and calendar-based models to a proactive, data-driven approach. Vertiv announced the launch from Johannesburg, South Africa on 29 January 2026.
How the service works
Vertiv Next Predict uses AI-based anomaly detection to continuously analyse operating conditions across power, cooling and IT systems. The service identifies deviations from expected equipment behaviour at an early stage and uses a predictive algorithm to assess potential operational impact, determine risk levels and prioritise responses.
Once a potential issue is flagged, root cause analysis isolates the contributing factors. Prescriptive actions are then defined and carried out by Vertiv’s service personnel. The company introduced AI-focused power and cooling solutions for the EMEA region in 2024, and Next Predict extends that strategy into managed services.
Rising demand from AI workloads
As AI workloads reshape data centre requirements, facilities need greater visibility and control across their critical infrastructure to maintain uptime at scale. Vertiv positions Next Predict as part of its broader AI infrastructure portfolio.
“Data centre operators need innovative technologies to stay ahead of potential risks, as compute intensity rises and infrastructures evolve,” said Ryan Jarvis, vice president of the global services business unit at Vertiv. “Vertiv Next Predict helps data centres unlock uptime, shifting maintenance from traditional calendar-based routines to a proactive, data-driven strategy.”
Broad platform support
The service currently supports a range of Vertiv power and cooling platforms, including battery energy storage solutions (BESS) and liquid cooling components. Vertiv said the service is designed for scalability, enabling integration with future data centre technologies as part of what it calls a “grid-to-chip” service architecture.
Vertiv has an established presence in the African market, having partnered with TechAccess to expand IT infrastructure solutions across Sub-Saharan Africa. The company operates a global network of trained technicians and has decades of experience in critical digital infrastructure services.
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