A review of DStv Mobile and Nokia 5330 Mobile TV Edition

·

Opera Mini Browser

DStv Mobile is not exactly a new service. It was initially launched in 2007 but with FIFA World Cup around the corner, Multichoice (operators of DStv) found a need to re-launch the DStv Mobile service. The re-launch is a born out of a collaboration between DStv, MTN (Africa’s leading telecom operator) and Nokia (world leading mobile phone manufacturer).

The technology behind DStv Mobile is simple enough. The Mobile TV service is not streamed over the internet. Though one of the promises of 3G was Mobile TV, streaming live TV over the internet turned out to be impractical. Pushing a data-intensive service over a cellular network would simply result in a very congested network.  Broadcasting mobile TV over the airwaves is much more efficient and cost-effective. In comes DVB-H. I summarized the following DVB-H definition from Wikipedia:

DVB-H (Digital Video Broadcasting – Handheld) is one of three prevalent mobile TV formats. It is a technical specification for bringing broadcast services to mobile handsets. From March 2008, DVB-H is officially endorsed by the European Union as the “preferred technology for terrestrial mobile broadcasting”. DVB-H technology is a superset of the very successful DVB-T (Digital Video Broadcasting – Terrestrial) system for digital terrestrial television, with additional features to meet the specific requirements of handheld, battery-powered receivers.

Getting on board

I obtained the Nokia 5330 Mobile TV Edition from MTN Ghana in Accra for 270 Ghana Cedis (about $193). The 5330 obtained directly from MTN comes with a complimentary DStv Mobile license valid 31st March 2011. Activating the service with MTN Ghana was a herculean task. At the time of buying the device, the DStv Mobile service was down and so the service could not be activated by MTN support staff. Subsequent calls to their customer service number yielded nothing as they insisted they could not give me the settings on phone. Incidentally, I arrived Lagos Nigeria a few days later. MTN Nigeria pushed their internet settings to the phone as soon as I inserted an MTN Nigeria SIM into the 5330. I accepted and activated the MTN NG internet settings. On my way out of the airport, I simply re-scanned the airwaves and was able to easily activate the DStv Mobile service on my own. NTA International was soon beamed to me from the tiny screens of the 5330.

DStv Mobile promo banner
DStv Mobile is currently available in selected cities in South Africa, Nigeria, Kenya, Namibia and Ghana.

The mobile TV service

In Nigeria, the DStv Mobile service comes with 11 channels in the following order:

  1. NTA International – a TV service from Nigeria’s state-owned TV broadcaster targetted at an international audience
  2. SuperSport Blitz – a sports update channel for Africa offering content from live sport to result updates
  3. SuperSport 9
  4. CNN International – news & current affairs from a world-class broadcaster
  5. Magic World Africa – African general entertainment
  6. Africa Magic – mostly movies, series and general entertainment from Nigeria
  7. Channel O – musical videos from Africa and across the world
  8. Cartoon Network
  9. Trinity Broadcasting Network (TBN) – broadcast Christian related programming
  10. SuperSport 3N – Africa’s premier football channel, broadcasting national and international football events
  11. SuperSport 4

The service currently covers 4 of the biggest cities in Nigeria: Lagos, Ibadan, Abuja and Port Harcourt.

Coverage in Lagos: the service is transmitted from 4 transmitters in the Lagos metropolis. I was able to enjoy it indoors and outdoors in Ikeja, Festac, and on the outskirts of Lagos as far as Redeemers’ Camp on Lagos/Ibadan Expressway.

Coverage in Accra: the service is transmitted from 3 transmitters, covering Kasoa, much of Accra and Tema as well as the neighbouring towns.

Since the phone earpiece doubles as the antenna for the 5330, the quality of TV reception depends on the position of the earpiece. In rooms, where the reception was patchy, re-positioning the earpiece helped.

Clearly, an attempt has been made to balance the variety of content offered. Replacing one of the 4 sport channels with one that offered western movies would have offered much more balance.

The service also comes with an Electronic Programme Guide (EPG) that offers information about the programme on air and scheduled programmes for 24 hours. Should you connect to the service using a Nokia phone, you may also download & install an app from Nokia’s Ovi Store known as DStv Mobile Guide. It offers a detailed EPG.

The Nokia 5330 Mobile TV Edition

Nokia.com describes the 5330 as follows:

TV goes mobile
Taking mobile entertainment to the next level, the stylish Nokia 5330 Mobile TV edition is a television, music player, and digital camera – all in one.

Aside the Mobile TV functionality, the 5330 is a basic 3G phone. It is cute and attractive whilst being small enough to fit into any standard-sized pocket. Sliding the screen upwards reveals an elegant numeric keypad that makes texting a pleasure due to its sturdiness.

An in-built FM stereo radio (comes with RDS) and an in-built media player make the 5330 an attractive entertainment device. 3 dedicated music keys make the media player & mobile TV application even more effective. Other keys are dedicated to increasing/decreasing audio volume with another for locking/unlocking the keys. Slot in a Micro SD card (maximum 16GB allowed) and you’re in for a musical bliss as the 16GB would easily accommodate thousands of audio clips from your music collection. Note however that the 5330 is bundled with only a 1GB Micro SD card.

The in-built camera is pretty basic. It comes with an automatic flash and can take photos with a maximum resolution of 3.2 megapixels. The video camera can record at a maximum resolution of 320×240. If you do not have high expectations, you should not be disappointed by the basic camera.

The 5330 comes with 4 games pre-installed: Block’d, Diamond Rush, Rally Stars and Real Football 2010.

Other DVB-H compatible phones

DStv Mobile is not an exclusive preserve of the 5330. A few other phones have in-built capability for receiving DStv Mobile signals. Leading the pack are the following N-series phones: Nokia N92, Nokia N77 and Nokia N96. Others are: ZTE F900, ZTE F912. From Samsung: SGH-P910, SGH-P920, SGH-P930, SGH-P940, SGH-P960, SGH-F510. From LG: U900, KB620, KU950, U960, KB770, HB620T.

With the aid of an external mobile tv receiver known as Nokia SU-33W, a few more Nokia phones can join the party via bluetooth. The compatible phones at the time of writing are: Nokia 5530 XpressMusic, Nokia 5800 XpressMusic, Nokia 6220 classic, Nokia E75, Nokia N73, Nokia N85, Nokia N86 8MP, Nokia N97, and Nokia N97 mini.

Note that you might have to seek the assistance of your service provider directly, if the devices do not receive the DStv Mobile service on their own.

Availability

DStv Mobile is currently available through MTN in South Africa, Nigeria and Ghana, through Safaricom in Kenya, and through MTC in Namibia.

Oluniyi D. Ajao Avatar

Comments

  1. Esi Cleland Avatar
    Esi Cleland

    I like the new look of your blog

  2. ikay hargley Avatar
    ikay hargley

    hi,
    can u listen to the TV using your earpiece? or is the earpiece just for the antenna.?

    thanks

    1. Oluniyi David Ajao Avatar

      Of course you can listen to the TV via the earpiece.

  3. ikay hargley Avatar
    ikay hargley

    thanks.

    cos i saw on someone’s blog that he couldn’t. but could only use it for mp3s stored on the phone.

  4. clement Avatar

    I discovered that the reception of my nokia 5330 while watching dstv was very poor(freezes) when I was inside my room but improved markedly when I went outside.please what should I do to get good reception inside my room

    1. Oluniyi David Ajao Avatar

      Well, just like you’d handle a transistor radio. Move the phone about the room or point the earpiece in different directions till you get a good signal. The window is a good place to start. However, if your room is surrounded by solid concrete, that is, you are on the ground floor of a 3 storey building your surrounded by more rooms, chances are slim.

  5. C jay Avatar

    Do d free initial subscription run is u unsuscribe n where do u hv dvb-h in eastern nigeria

  6. Tchoki Avatar

    How do i activate the big brother africa channel? Av already scanned and found the channel bt it says i have to purchase it and the thing keeps sayn no item available, what do i do?

    1. sunday Avatar

      How do i activate the big brother africa channel? Av already scanned and found the channel bt it says i have to purchase it and the thing keeps sayn no item available, what do i do?

  7. Bello Avatar

    I tried to watch Big Brother Africa on the DSTV mobile and it was said i should enter the parental code, after clicking yes, i was told to enter security code. I got stoke there. Can help out.
    Thanks

    1. osast Avatar

      the code is 12345

  8. Kamaladdeen mohammed Avatar
    Kamaladdeen mohammed

    I WANT TO GET THE SECURITY CODE THAT CAN ENABLE ME ACCESS BIG BROTHER AFRICA.

    1. Oluniyi David Ajao Avatar

      RESET your DStv Mobile subscription, to gain access to Big Brother Africa 5.

  9. Bello Avatar

    How do we reset the DSTv Mobile subscription?

  10. Kobbe Avatar

    David i like your blog keep it up..Uhmm David do u know when the will extend their service to nation wide..I am in Kumasi.

    1. Oluniyi David Ajao Avatar

      I have no specific information about when DStv Mobile would be extended beyond Accra/Tema.
      Thanks for your kind words.

  11. Bello Avatar

    I tried watching BBA on my DSTV mobile i get this information that The content is already purchased, wait until subscription is delivered

  12. kaltum satomi Avatar
    kaltum satomi

    i would like know if samsung i900 ominia 1 will support dstv mobile. if yes can i download and install it on my phone. thank you from borno state, Nigeria.

  13. Bkmi Avatar

    I want 2 no if it can work on Nokia 2700 classic and hw do i go about it.thanks

  14. queenete Avatar

    An interesting innovation indeed.iv searched for it here in Akwaibom.i cant get it.seems its scarce.i’l travel to lagos to purchase one.

  15. tayo Avatar

    how can i get mobile tv on my nokia n97?? i need a help

  16. Abby Avatar

    hi Niyi. i think your blog is really cool. thanks for providing info i couldn’t get from even the MTN website. do you think there’s ever going to be a time when a wider selection of channels will be available for us to choose from?
    Having four sports channels that I’m never going to watch considering that I’m not a soccer fan is a bit discouraging. and to be honest the entertainment channels available are not more encouraging either.

    1. Oluniyi David Ajao Avatar

      Agree that the balance of channels could be better. I do not have any information about their future plans for the channels.

  17. Fakoya Avatar

    I changed d security code of my 5330 dstv mobile wen i bought it. I hav 4get d code i usd then, so am unable to watch big brother. Plz help me out, i nid 2 reset d security code back to default code.

  18. Seun Avatar

    My 5330 isnt working anymore.The DSTV just went off on the 2nd of August.is it still working..somebody please help me.Im in Nigeria right now.

  19. emma oduka Avatar
    emma oduka

    I want to buy this nokia 5330 but the dstv network is not yet in jos nigeria.And i want ask if the phone accepts applications such as operamini,bolt etc and if its a java or symbian phone?tanx

  20. Olisa Avatar

    How much is the monthly subscription.
    thanks.

    1. Oluniyi David Ajao Avatar

      DStv mobile is free-of-charge, till March 2010.

  21. henry Avatar

    when i scan for channel i get a message that says server connection fail. retry later. it is soo fraustrating. sombody help

    1. Oluniyi David Ajao Avatar

      Internet connectivity must be working fine on your Nokia for the DStv mobile service to be activated. Check with MTN, for help.

  22. henry Avatar

    thanks it worked. how may i get the Nokia CA-75U TV Out Cable to connect to tv here in Ghana http://www.mobilefun.co.uk/nokia-ca-75u-p13671.htm

  23. ade Avatar

    pls more details on how to subscribe for d dstv my nokia 5230

  24. mariam Avatar

    All d coment,there is no reply from u.y?

  25. Ajayi Samuel A. Avatar
    Ajayi Samuel A.

    It was so interesting to get that out of technology, but it never encourage people in other state to buy. like me in Warri Delta State, same Ekiti State. please try to spread the DSTV Network.We need it all.
    Nigeria

  26. Ib kabasa Avatar

    Cn it work wit my n91 phone

  27. Oghogho Omorotionmwan Avatar
    Oghogho Omorotionmwan

    pls my tv stopd wrkin.i use an N96.it kips tellin me ‘no live tv available’.i kno of oda pple wit d same fone dat’re stil watchin tv.pls wat shd i do?

    1. Oluniyi David Ajao Avatar

      Somply Rescan. If that fails, visit the nearest MTN customer service centre.

  28. Eniola Olatunji Avatar
    Eniola Olatunji

    My mobile dstv went off today. It said someone has paid for the subscription but I should wait until it is retrieved.What is happening?

    1. Oluniyi David Ajao Avatar

      You might have to wait a bit. In the meantime, check that Internet connectivity is workoing on your phone. Service authorization is done over the internet.

  29. Eniola Olatunji Avatar
    Eniola Olatunji

    Help my mobile DStv is not showing again. What shall I do?

  30. Ugo Avatar

    Reception in Enugu is pretty ok, but i can’t access the newly added channels- scity etc. Says content is for sale but each time i try to purchase it doesn’t work. Pls help me out.

    1. Oluniyi David Ajao Avatar

      Soundcity doesn’t seem to work. You are not alone.

  31. Eniola Olatunji Avatar
    Eniola Olatunji

    The pictures are back. Thanks.

  32. Oderinde Samuel Avatar
    Oderinde Samuel

    Too bad, the only Channels (SuperSport 3N) that provides live matches has been removed on 28/09/2010.My phone type is Nokia N96.

  33. nate Avatar

    ow can i get super sport3N back?helllllp!

  34. Femi Olatunji Avatar
    Femi Olatunji

    For me, removing ss3 is totally a mess on the part of the subscriber. Your advert revealed ss3 as part of the channels offered and i guess many individuals had to buy different compactible phones because of this channel. Now that the channel has been removed without any prior notice, then you are no longer enriching life

  35. Femi Olatunji Avatar
    Femi Olatunji

    For me, removing ss3 is totally a mess on the part of the subscriber. The advert revealed ss3 as part of the channels offered and i guess many individuals had to buy different compatible phones because of this channel. Mtn and dstv are full of deceit.

  36. Akinbinu Rotimi Avatar
    Akinbinu Rotimi

    I thought i was alone. I was amazed when i could not view ss3 on my Nokia 5330 Phone. Pls,Niyi,how do i subscibe to bring it back. I am ready to pay any amount 2 have access to that Channel.

  37. jeffery Avatar

    i wonder why d sudden disapperance of ss3n on my phone does it mean we r nt goin 2 get it back again i c no reason why d channel shld b discarded like dat is the only station i enjoy most on my phone pls guy when is it goin 2 b restord cuz i cn c my self goin 2 lagos o o

  38. Yusuf Avatar

    When i complain to the customer care service as regard the exclusion SS3. They simply said they have lost the licence to show the channel but promise to get it back “ASAP”

  39. LEKAN Avatar

    Removing ss3 is absolutely breach of contract i think this people ass mtn,dstv need to be sued,99% 0f nigeria subscribe to it purposely because of ss3 and this the only channel we enjoy the rest are junks,something need to be done fast to stop these cheat and reaping nigerian of thier hard earn money,something they cant do in south Africa. habi

  40. T~crack Avatar

    is this Dstv free or how much it costs for each monthly

    1. Oluniyi David Ajao Avatar

      The service is free till March 2011.

  41. Ebuka Avatar

    Can not access my best channel ss3 on my nokia 5330 tv edition why?infact it was because of the channel i bought d phone.

  42. John from Kenya Avatar
    John from Kenya

    Hi Oluniyi. Am planning to buy a Samsung Star TV Edition phone. Wond’rin if its got analogue receiver & can it receive DVB-H signals.

  43. Ethel Avatar

    Hi, i can’t get access 2 any of the channels on my nokia 5330 since i purchased. Please help me subscribe since i keep getting the response that my server cannot be found. Am really missing out. Am in Accra, Ghana

    1. Oluniyi David Ajao Avatar

      Contact the nearest MTN office and approach their customer service reps. They need to enter the settings manually and activate DStv Mobile for you.

  44. dayo falade Avatar

    please can i get the receiver for my nokia5800 and how much will it cost. pls anyone

  45. Akintomiwa Akintola Avatar
    Akintomiwa Akintola

    pls,i want 2know if 1 can choose a variety of channels 2watch on a dstv mobile and can som1 watch local stations apart 4rm dstv stations on a nokia 5330 phone

  46. Akintomiwa Akintola Avatar
    Akintomiwa Akintola

    pls,i want 2know if 1 can choose the variety of channels 2watch on a dstv mobile and can som1 watch local stations apart 4rm dstv stations on a nokia 5330 phone

  47. Kwabena abrampah Avatar
    Kwabena abrampah

    Hi…i jus got the 5330. Its great but i think it delays some seconds…i mean the pictures on a normal tv appear way before that on phone…is it only mine or that is just how it is.

    1. Oluniyi David Ajao Avatar

      What you experience is normal. The signal is tapped from the satellite and then rebroadcast on a digital transmitter to reach your mobile phone. The re-broadcast causes the delay. This isn’t much of a big deal.

  48. Muno Avatar

    The most baffling thing is that in some peoples nokia5330, the dstv has stopped working since 30th september and efforts made to retrieve, purchase and scan in order to watch the dstv have proved abortive. E.g mine.

  49. Kwabena abrampah Avatar
    Kwabena abrampah

    I see…thanks 4 the info. But dont u think it’d be some what frustrating not catching the action live? Imagine a goal scored and u can only see it 5-10 secs later.

  50. Oderinde Samuel Avatar
    Oderinde Samuel

    @Muno: The solution i have for those that have challenges with reeiving signal is to apply the following:
    1. Ensure your phone can browse.
    2. Always apply for subscription through MTN Access connection both
    retrieving and new subscription.
    3. When you sent for new or retrieval subscription always wait for
    reply.
    4 Restore factory setting on your phone and send for retrieval
    subscription.
    Many atimes i have challenge similar to many descibed on this page and the above listed approaches has helped out. My phone is Nokia N96.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Related articles