Rain packages, prices, and coverage in South Africa (2026)

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6 min read

rain

Rain is a South African wireless network operator that provides 4G and 5G internet services with no long-term contracts. Launched in 2018 as a data-only network, Rain has since expanded into home broadband, business connectivity, mobile voice, and portable WiFi through its rainOne product family.

Rain operates Africa’s first commercial 5G network and owns over 3,000 towers, with additional coverage through infrastructure sharing agreements with MTN and Vodacom. All Rain plans are month-to-month with no binding contracts.

Rain WiFi packages and prices

Rain currently offers four product categories: rainOne Home for households, rainOne Work for businesses, The Loop for portable connectivity, and rain mobile for standalone voice and data. All prices below are current as of February 2026.

rainOne Home (5G home WiFi)

rainOne Home bundles unlimited 5G WiFi with two free 4G mobile SIMs. Each SIM receives 2 GB of data, 60 minutes of calls, and 100 SMS per month at no extra cost. All plans include a free-to-use 5G smart router.

PlanSpeedPriceRouter
the101Up to 30 MbpsR649/monthWiFi 6, 1.8″ touchscreen
the101 proUp to 60 MbpsR849/monthWiFi 7, 2.1″ touchscreen, NFC
the101 pro (Unlimited)UncappedR1,049/monthWiFi 7, 2.1″ touchscreen, NFC

The 101 router measures 230 x 230 x 56 mm and supports 101 customisable skins. The 101 pro is more compact at 210 x 210 x 48 mm and supports WiFi 7 with 4-carrier aggregation for faster speeds.

For larger homes, Rain offers 101 Xtenders mesh WiFi units at R135 per month on the 30 and 60 Mbps plans or R100 per month on the unlimited plan. Each Xtender features its own 1.8-inch touchscreen and connects via NFC.

rainOne Work (5G business WiFi)

rainOne Work uses the same 5G routers and speed tiers as the home plans but includes five free 4G mobile SIMs instead of two. Each SIM receives 2 GB, 60 minutes, and 100 SMS per month.

PlanSpeedPrice
the101Up to 30 MbpsR825/month
the101 proUp to 60 MbpsR1,025/month
the101 pro (Unlimited)UncappedR1,225/month

Work plans cost R176 more per month than their home equivalents, reflecting the three additional SIMs. The same 101 Xtenders add-on is available for extended office coverage.

The Loop (portable 5G WiFi)

Launched in July 2025, The Loop is a portable 5G router with a 6-inch touchscreen, stereo speakers, camera, and Android operating system. It introduces a zone-based pricing model called Loopzones.

PlanDataLoopzonesPrice
Pergig25 GBNoneR475/month
Unli Loopzone10 GB + unlimited at 1 zone1 Unli LoopzoneR675/month

An Unli Loopzone gives you unlimited data at a location you choose, such as your home or office. You can change the location multiple times in the first seven days and once per calendar month after that. Open Loopzones are Rain-designated public areas where all Loop users get free access. Outside any zone, data is charged per gigabyte.

rain mobile (standalone 4G)

Rain mobile is a standalone 4G SIM plan with HD voice calls on Rain’s national network. It costs R165 per month and includes:

  • 2 GB data
  • 60 minutes of HD voice calls
  • 100 SMS

This is the same SIM package included free with rainOne bundles, but available as a standalone product for those who only need mobile connectivity. Phones that do not support VoLTE can use the rainTalk app for voice calls.

Rain 5G coverage

Rain launched the first commercial 5G network in Africa in September 2019, using licensed spectrum in the 3600 MHz band. The 5G network covers major metropolitan areas across South Africa, including:

  • Gauteng: Johannesburg, Pretoria/Tshwane, Randburg, Rivonia, Sandton, Soshanguve, Orange Farm
  • Western Cape: Cape Town, Paarl, Strand
  • KwaZulu-Natal: Durban
  • Free State: Bloemfontein
  • North West: Klerksdorp, Rustenburg
  • Limpopo: Polokwane

5G coverage is concentrated in urban and suburban areas. You can check whether your specific address is covered on Rain’s website before signing up. Rain will not activate the service unless a minimum download speed can be achieved at your location.

Rain 4G/LTE coverage

Rain’s 4G network has broader national coverage than its 5G network, reaching most major cities and many smaller towns across South Africa. Rain operates on the B3 (1800 MHz) and B38 (2600 MHz) frequency bands.

Any unlocked smartphone, tablet, MiFi device, or LTE router that supports these bands will work on the Rain network. Coverage is strongest in metropolitan areas but can be patchy on national highways and in rural regions.

Is Rain fibre?

Rain is not a fibre provider. Rain delivers internet over the air using 4G and 5G wireless signals, not through physical fibre-optic cables. This means no technician needs to visit your home for installation and you can be connected within days of ordering.

The trade-off is that wireless speeds vary depending on your distance from the nearest tower, network congestion, and physical obstructions. Fibre connections from providers like Cool Ideas typically offer more consistent speeds and lower latency, but require fibre infrastructure at your address.

Rain positions itself as an alternative for areas where fibre is not yet available or for users who prefer the flexibility of a no-contract wireless connection.

Rain review

Rain occupies a unique position in South Africa’s broadband market. It is the most affordable 5G home internet option in the country and the only operator that bundles 5G WiFi with mobile voice SIMs in a single package.

Strengths:

  • No contracts: all plans are month-to-month
  • Affordable entry point: 5G home WiFi from R649 per month
  • Quick activation: no installation appointment needed
  • Bundled value: rainOne includes free mobile SIMs with voice, data, and SMS
  • Innovative hardware: the 101 routers feature touchscreens and customisable skins

Weaknesses:

  • No phone-based customer support: all enquiries handled via online portal and WhatsApp
  • Speed consistency: wireless performance varies by location, time of day, and network load
  • Limited rural coverage: 5G concentrated in metropolitan areas only
  • Load shedding: Rain towers rely on battery backup during power outages, which affects uptime during extended cuts
  • Speed-capped entry plans: the 30 Mbps tier may feel limiting for households with multiple devices

Rain is best suited to urban South Africans who want affordable, no-contract home internet and do not have fibre available at their address. The unlimited plan at R1,049 per month competes directly with mid-range fibre packages, though fibre remains more reliable where available.

Rain contact number and support

Rain does not operate a traditional call centre. All customer support is handled through digital channels:

  • WhatsApp: Message Rain directly through their website’s WhatsApp link
  • Online portal: Log in at rain.co.za to manage your account, check usage, and submit queries
  • Request a call: Available through the Rain website for sales enquiries

Existing customers can manage most account functions, including plan changes and cancellations, through the online portal without needing to contact support.

Frequently asked questions

Does Rain still offer unlimited data for R250 or R300?

Rain’s original unlimited 4G data plans at R250 and R300 per month are no longer available. The product lineup has been restructured around rainOne bundles that combine 5G WiFi with mobile SIMs. The most affordable option with unlimited data is now the rainOne Home plan at R649 per month, which includes the 5G router and two mobile SIMs.

Can you make phone calls on Rain?

Yes. Rain launched its mobile voice service with HD calls over its 4G network. The rain mobile plan (R165/month) includes 60 minutes of calls, and rainOne bundles include free mobile SIMs with the same voice capability. Phones without VoLTE support can use the rainTalk app.

How fast is Rain 5G?

Rain’s 5G speeds depend on your plan tier and location. The entry-level plan caps at 30 Mbps, the mid-tier at 60 Mbps, and the unlimited plan offers uncapped speeds. Real-world performance varies, but users in well-covered areas have reported speeds exceeding 200 Mbps on the unlimited plan.

Is Rain better than fibre?

Fibre generally offers more consistent speeds and lower latency than Rain’s 5G. However, Rain does not require fibre infrastructure at your address, has no contracts, and can be set up immediately. Rain is a strong alternative where fibre is unavailable, but most users with fibre access will get a more reliable experience from a fibre ISP.

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Oluniyi D. Ajao Avatar

Comments

  1. Sasavona Baloyi Avatar
    Sasavona Baloyi

    Rain has been debting R1000 from my account but I don’t have contract with them.

  2. Tjantja Johannes Avatar
    Tjantja Johannes

    I think the RainOne router is the problem. When I use my 4G Rain SIMcard in other routers, I don’t encounter problems or buffering challenges. But with their RainOne router, I am speechless and disappointed. ☹️😭😭

  3. Kgaugelo Avatar

    It has now been more than two weeks since I requested a refund from Rain, and to date I have not received any form of correspondence—neither via email nor telephone.
    On 15 January 2025, Rain processed a double debit on my account. I immediately requested a refund, as I had not used the service for over three months and my Wi‑Fi connection had been suspended. I was assured that the matter would be resolved within 24–48 hours; however, this did not happen. When I followed up after the promised turnaround time, I was met with unprofessional and dismissive behaviour from several agents. I was informed that I would not receive my refund, and my request to cancel the subscription was refused. Instead of cancelling the service and refunding the duplicate debit, Rain has attempted multiple debits from my bank account on a daily basis—despite the connection remaining suspended. One of the agents even stated that I should have contacted Rain the moment I was admitted to hospital.
    On 28 January 2025, I posted a review on HelloPeter due to the unacceptable service received from the call centre. I had informed Rain of my hospitalisation, during which I was unable to use the service. After my discharge, I reiterated this, and Rain confirmed that there was no usage during that period. Despite this, they debited R1 178, kept the service suspended, refused to cancel the subscription, and declined to process my refund. The only response I received was a generic message on HelloPeter stating, “We’re going to get on this ASAP.” To date, no further communication has been received, and no one from Rain has contacted me.
    Rain does not respond to customers publicly because they prefer to provide misleading information privately. Do not be deceived—complaints are not resolved. If you subscribe to Rain, be aware that you may be subjected to the same treatment. You are going to be scammed by Rain.

  4. Refilwe Avatar

    I want to cancel my rain service because it is very poor,since i bought it,it has no internet nd i called you guys several tyms nd ur sales consultant told me they get back to me bt even today i am stuck with router that is not working.i am very pissed with your service

  5. Ntobeko Avatar

    My rain 4g choose places to connect. In some cities fail to connect.

  6. Mo Avatar

    I used both 4g and 5g , 4g was crap speeds terrible , 5g down 30% of the month apparently towers are being maintained..been like this 4 months now numberous complaints to them , terrible service and customer service also same problem continues.. 6-8 hours a time 15 to 20 times a month which is unacceptable in my opinion.. waiting for fibre and cancelling this crap network immediately

  7. unhinged Avatar

    I’ll sum it up real quick. Rain has terrible service. Only use it if you really can’t afford to pay for internet from other networks. And even then, there will be times when you can’t help but wonder if you’d rather have nothing than rain WIFI rain on your day.

  8. Frank Avatar

    One of my worst investments ever, this past year, sorry to say. Sitting in Hatfield, extremely poor, intermittent service, no communication from their Customer Services. Think they’ve given up themselves, just hoping the Customers and their complaint will disappear. Will never ever recommend them and should they come under discussion during a conversation, I’ll have some FACTS to offer.

  9. QUINTON HAYNES Avatar
    QUINTON HAYNES

    wish they can just attend to customer quiries…

  10. Dezire Avatar

    5G package R699 works perfectly but when you have a problem they will give you standardized response as they don’t treat each complain individually. I have a heartache and just give up on the billing / customer service.

  11. Pretoria Avatar

    Rain is so disappointing, give me my money back …you guys are incompetent. When you call they give u all different stories. I never had stories when I give u guys my money,now that I have to get it back there is million stories about the billing and whatsoever. I regret trusting you

  12. doe Avatar

    unless pease of shhhhhhhit

  13. Precious Avatar

    I can hardly use this network for 30 minutes, it stops and goes I don’t think I wanna be part of the team anymore

  14. Morris Kenny Avatar
    Morris Kenny

    I have network connectivity on Weekends and when your R250 unlimited data kicks in late in the evening. It appears as you have oversubscribed to extent that high streaming from users causes poor network. Please do something this is very frustrating. I don’t there is value for my money on this deal anymore.

  15. Lesego Avatar

    RAIN is the worst S***t on earth, I only had connection for 6 days after paying R479 upfront on the 15th March, still waiting for connection even now… Mjolo and covid-19 are better than this poor network. MXM

  16. Claudia Avatar

    My rain SIM card no longer operating after a month period so I tried coverage but still the same,my concern is that I don’t know who am I supposed to call to assist me.lam still struggling with it

  17. DD DUMASE Avatar

    i just want to know the coverage , its festive and im soon to go to the villages

  18. Sphiwe Avatar

    This is a disaster network for sure, nothing works not the sim card not their support services and not even their call center the whole thing is a scam.

    1. Brandon Avatar

      Hi there. I have been cut off for some reason? I’ve just paid R729 for my 24/7 sim and 6-11 peak sim. I can’t even get a decent reply from the agent when I email them. I am told to pay another 250 odd rands to reconnect. So now my 729 that I paid is for what? I understand in I paid late but jesus don’t cut off both simcards. I’ve almost spent 1k for this pathetic service. *** *** ***** please give me a call and fix this. *******@gmail.com I can’t do any work and the speed is 40kb/s on both sims expect for 3am. I’ve been with rain since 2018 and never had this problem. I would hate to cancel over something so stupid.

  19. Lata Avatar

    Battling to get hold of somebody from Rain to assist m sign up for 4g LTE

    1. Frank Avatar

      PLEEEEEEEASE DON’T sign up!! You’ll regret it. Looks good on paper, but thats all sales talk.

  20. Yolandi Avatar

    I received my Rain Sim card yesterday. So far the only problem i have had is that i can not send emails on my outlook, but i can receive!
    I have logged calls with Rain, but so far i have had no joy.
    Anybody know an outgoing server i can use to sent mails?

  21. Imran Suleman Avatar
    Imran Suleman

    There is Rain coverage in my area. Apart from ur email, I have not received any other response from Rain assisting me with tech support.

  22. Danny Avatar

    New here. Just got 4g Sim today. Crap. Broadband speed test 0.2 down and 0.1 upload (NOT JOKING) (and that’s if you lucky)

  23. Imran Suleman Avatar
    Imran Suleman

    Received my sim a few hours ago and got an email saying sim has been activated. But I can’t access the Internet. And worst of all, their support is only via messengers. There’s no call centre for help

    1. Oluniyi D. Ajao Avatar

      Are you sure there’s Rain coverage in your area?
      Either way, they offer an email-based support contact system from inside their portal though the response is slow these days.

  24. Abigail Marchant Avatar
    Abigail Marchant

    I am extremey dissapointed by the service, I have emailed in so many times and I have even sent facebook messages and yet no one has gotten back to me. Thank you for having someone call me a few days ago but guess what I’m still stuck in the same place with very bad internet connection.

    I’m currently working from home and it’s frustratung that I have to miss out so many days of work.

    Please get back to me as soon as possible.

    Abigail

  25. Ernst Snyman Avatar
    Ernst Snyman

    I am using rain on the outer edges of the 4G network close to the N1-north at Whalmansthall in the rural areas of Pretorai. Although I only have one sweet spot in the house, it works like a dream through my Vodafone mobile router connected to my ASUS router. Running at 11-14 mbits/s, it is very stable since I upgraded to the R478 package.

    I want to sign up now for an additional sim on the R699 5G package to see if it will work on the 4G with a stronger signal.

    But I see from all these reviews people are waiting very long and that Rain never gets back to you – I think i might go to their Bryanston offices next week to see if a sit-in could work to see the CEO or someone that will understand that we need them as a more cost effective alternative.

    I really do not understand SA businesses. They seem to have been knocked out by COVID19.

    If you are the CEO or someone with some pull at Rain reading this, please find my mail on your systems and call me back !!!!

    Regards
    Ernst

  26. Rehaan Avatar

    ive just ordered a rain sim from Mr delivery , as i saw it was R1 for the sim , so i thought what the heck let me see …. been trying to activate it for the pass hour and no luck, keeps getting a error message after putting my card details in ….. after reading these comments , im very scared to even touch that sim

  27. Ray Reddy Avatar

    I got the sim and have paid for 2 months but have never used their service. Could never connect. Their support is terrible. Now I cannot cancel because they are unreachable except for their email responses which say someone will contact you. They never do!

  28. Ash Avatar

    Rain Is garbage Waited an Entire Month for delivery and this is my second week waiting for activation. If know how to activate it plz tell me but seriously there are no words to describe how bad their customer service is.

  29. Arnold Jansen Avatar
    Arnold Jansen

    Rain is rubbish. Been having so many issues with their 5G. Its trash, just pass.

  30. Andisa Nemaungani Avatar
    Andisa Nemaungani

    My girlfriend was so excited for this rain thing, but I cannot I’m good conscience encourage her to go through with it or any of my friends or family.This is something I can only encourage my ex to join😂

  31. Jody Avatar

    Worst wifi ever I made a gmhuge mistake connecting with rain

  32. Arnold Avatar

    dont use rain they do false advertising telling you of best speeds and all but all that comes to nothing. You are better off donating to charity than giving money to liars!!

  33. Jacques Thesner Avatar
    Jacques Thesner

    I want to subscribe to Rain, live in Magaliesburg, they say I have coverage but do I?

    1. Power Without Limits Avatar
      Power Without Limits

      After seeing the comments you still want to use them?

  34. Aga Avatar

    Please stay away. I also got 5g but no connection at all. Crying for my R699 paid upfront. No any respond for email queries

  35. Nicole Avatar

    I emailed RAIN at the beginning of APRIL 2020, telling them that I have NO INTERNET CONNECTION whatsoever and requested that they assist me, received no response . After a few days, I emailed them again, but still, no response! They deducted their R250 from my account at the end of the month for sonething that didn’t and still doesn’t work! Their customer service sucks, they ignore emails, but deduct money. Complete RUBBISH!

  36. festy Avatar

    How do i register the rain sim card online?…. after registering how do i get data loaded and payment procedures, what are the means of paying for the monthly data?

    1. VS Thwala Avatar
      VS Thwala

      Rain and kak is net Sam… Shit Shit Shit. No network at all when the is a connection its slow as fuck. Buy something nice for yourself then lamaSimba…

    2. Oluniyi D. Ajao Avatar

      Visit rain.co.za for help with that.

  37. Norma Mabhena Avatar
    Norma Mabhena

    I’m using a Rain 4G network is terrible. I wont subscribe. I have Telkom 4G as well. The two compared feels like rain is using 2G or something out of this world. No network at all.

    1. Godfrey Avatar

      change ur band to 1800Mhz

      1. Thozama Avatar

        How ti do that i don’t have internet connection as we speak

      2. Kelvin Kudakwashe Katerere Avatar
        Kelvin Kudakwashe Katerere

        On the router

        1. Frank Avatar

          Its not your property. You can’t open the darn router.

  38. Kavitha Avatar

    How can I cancel rain I ha e tried even the bank cannot help it just doesn’t work and I am still payin please if Som1 knows how to cancel please reply

    1. Andisa Nemaungani Avatar
      Andisa Nemaungani

      I just got two sim cards today for me and my girlfriend. I just sent her this comment thread, I have never seen any product get such bad reviews, I am super skeptical of using it now, scratch that I just won’t use it. But If I use their initial 7 day free unlimited data, does it Mean I’ll be locked in with them?
      I wanna know if I can just use them and discard them like they did many in this comment section

  39. Qwynneth Dlamini Avatar
    Qwynneth Dlamini

    If there was a way to give a negative rating, I would do so in a heartbeat.
    I started using RAIN last year September. Ordering and delivery was a breeze, and the first few weeks internet speed was exceptional. By November, the internet speed had been so appalling, and on some days there was no connection. Customer service is nonexistent, and if you do get a response weeks later, you would have probably fixed the issue by then.
    I did not use my RAIN SIM card for the entirety of March and April, yet I received a message saying I have been debited R158,33 for April’s usage. My data plan is R250 unlimited, plus 1GB during peak hours, so it was R300 in total per month. Therefore it makes no sense for them to take money for something I did not use, as I had canceled my card in the second week of April and had not been using it prior. Out of all the bad service I have received before, this surely takes the cake.

    1. Norma Mabhena Avatar
      Norma Mabhena

      I have also been charged R200 odd and I screamed at the Agent to say what am I paying for when the Sim card was not in use? Is that even legal? Rain must up their game otherwise they’ll be out of business sooner than later. They’re very unprofessional

    2. Ash Avatar

      How did u activate your sim

    3. Nicole Avatar

      I went through a similar experience… ’til this day, I haven’t received a response from them…

  40. Johan Avatar

    Rain 5g is the most unreliable network in Africa, tech support is non existent, they are quick to take your money but will disappoint you!

  41. Busisani Avatar

    Please stay away. It looks promising when advertised but its pathetic. I regret taking a 4g unlimited. I bought it and worked only for 3 days and after that no connection at all. They need to be reported. It’s a scam, a reap off.

  42. Nelisiwe Avatar

    no network at all, i am very disappointed

  43. Timothy Avatar

    I was really interested but looking at the reviews not so much anymore

    1. Mpho Avatar

      I was also interested until I saw these horrific reviews.

  44. Mmabatho Avatar

    No internet connection at all. Disappointed in rain network

  45. Vusi Shabangu Avatar
    Vusi Shabangu

    i’m only able to stream and download between 2am and 6am , after that is a disaster , I regret for using rain .

  46. Preshan Seethal Avatar
    Preshan Seethal

    Rain is pathetic, I am on their 4g 24/7, 0.00mbs speed tests nothing can function, their is no support , they take your details and nothing is done, of late their just is no support. pathetic service!!!

    1. Godfrey Avatar

      change ur band to 1800Mhz

      1. Precious Avatar

        Hi but how please help

      2. Gugu Avatar

        Hi Godfrey, how does one do that?

  47. Portia Papu Avatar
    Portia Papu

    We are looking for a month to month data contract

  48. Devronay Avatar

    The connection is very bad!! Not sure if I still want to continue using them. Would rather find something faster and able to take the load. Have been struggling with connectivity for days yet I have to pay and then to top it off you can never get assistance when calling its just pathetic.

    1. Phathutshedzo Matamela Avatar
      Phathutshedzo Matamela

      Hi, Do you gave their tel?

  49. Nthabiseng Thandeka Mlala Avatar
    Nthabiseng Thandeka Mlala

    I use their 4G – 19 hour Unlimited package. On rainy or cloudy days, the service has been very poor but it seems to have improved over the last 2 weeks where days have been cloudy but service was still available. When it rains, forget about RAIN. It doesn’t work and they NEVER respond to email queries.

  50. Tsweerie Avatar

    I agree, Rain can run unthrottled during their off peak, during their peak throttle speed to 2 or 5 or 10 Mbps.

    1. Vincent Avatar

      Stay away

    2. Tsweerie Avatar

      I don’t get anywhere near those speeds anymore

  51. Julain Avatar

    Had no problems with RAIN only issue is why no 4G uncapped packages available for people outside of 5G range?

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