MTN Nigeria Introduces Self-Service Customer Line

Against the backdrop of incessant complaints by its subscribers that they had to pay to get help from the operator, MTN Nigeria Communications Limited has introduced a self-help toll-free customer line through which subscribers can resolve their queries by following instructions given by a pre-recorded voice prompt. The line is called MTN Self-Service and it enables subscribers to resolve commonly asked questions free of charge.

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Oluniyi D. Ajao
Oluniyi D. Ajao is an Internet Entrepreneur and Tech Enthusiast based in South Africa. Follow him on twitter @niyyie for more tech updates.

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