Google set to discontinue Hangouts, upgrades to Google Chat

Google is taking steps to move users from Hangouts to the Chat platform, it plans to officially discontinued Hangouts in November 2022.

The company replaced Hangouts for Workspace users with Google Chat in February 2022.

In a recent blog post, Google Chat Product Manager Ravi Kanneganti said that users of Hangouts on mobile will now see a message on an in-app screen, prompting them to switch to Chat in Gmail or the Chat app.

Those using the Hangouts Chrome extension will also be asked to migrate to Chat on the web or install the Chat web app. Hangouts in Gmail will be upgraded to Chat in July.

“While we encourage everyone to make the switch to Chat, Hangouts on the web will continue to be available until later this year. Users will see an in-product notice at least a month before Hangouts on the web starts redirecting to Chat on the web,” Kanneganti said.

Conversations on Hangouts will automatically be migrated to Chat, but Google is recommending that users download a copy of their Hangouts data through Google Takeout before the service shuts down in November.

Google Chat is not GChat (or Google Talk), a service that the company shut down earlier in June. Hangouts is the successor to GChat and was launched in 2013. This makes Google Chat the latest in the company’s attempt to integrate instant messaging service across its offerings.

It was made free for all in 2020. Its features include Spaces, where users can engage in topic-based collaboration. Chat can be used alongside Gmail inbox, Spaces and Meet through the new integrated view.

Kanneganti underlined that Google has “big ambitions for the future of Chat.”

“You’ll see even more features like direct calling, in-line threading in Spaces and the ability to share and view multiple images,” Kanneganti said.

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Gbenga Ajao
Gbenga Ajao is a journalist. He has garnered experience in print, electronic and new media. He is passionate about mobile and web technology.

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